Questions? Look here.
Frequently asked questions
Everything you need to know about Spaero. Can‘t find an answer?
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Email-to-RFQ is a feature reserved for end users, to save time from logging into the Spaero portal to send an RFQ. Simply email rfq@spaero.co.uk, and the request will automatically be parsed through your account – note, you need to have an active Spaero account, and email from a verified user email address to use this service.
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Only airlines, lessors, MROs, and repair service providers are authorised to buy parts through the marketplace.
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Buyers input their requested part numbers (or email us, it’s much easier for you), the RFQ is sent to all parties who list the part number. Suppliers respond with their bid, which are then received, reviewed, and compared by you, the buyer. Purchases can be finalised securely within the platform.
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Yes. Spaero integrates with major ERP systems to automate RFQs, quote imports, and order confirmations — reducing manual admin. Please reach out to us to request access to our API library.
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Yes. Every supplier on Spaero undergoes an onboarding and verification process to ensure data accuracy and trading trust. We perform initial and ongoing quality assurance and compliance checks on all sellers.
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We use industry leading compliance tools to perform initial and ongoing KYC checks on all platform users to ensure compliance with UK, EU & US sanction restrictions.
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Yes. Many sellers connect their ERP or Rotabull accounts, allowing real-time visibility into part availability, quantities and stock location.
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Your buyer dashboard tracks all RFQs, quotes, and completed orders in one place, helping streamline your procurement workflow.
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Yes. Depending on your account type, you can use both the Buy Parts and Buy Repair Services functions – all within the same platform, although this account type is restricted for airlines, operators, lessors and aircraft maintenance organisations.
Get Started
No setup required. You don’t even have to be a registered customer, just head over to our RFQ form and tell us your requirements.